Our implementation planning begins during the initial assessment, where we gather information on the barriers to change. Understanding the change management issues early in the engagement allows us to develop the process by which change will occur. We work with management to communicate the need for this change. Since implementation involves everyone, from administration or shop floor through middle and senior management, we provide the training and communication across the organization to generate “buy-in”.
“Execution is a systematic process of rigorously discussing hows and whats, tenaciously following through, and ensuring accountability.” Larry Bossidy, former Chairman of Honeywell, Inc.
We begin the implementation by creating detailed project plans, (tasks, timing, resources, cost, responsibility, etc.), that set the baseline for execution. The project plans are followed systematically, managed daily, and reviewed with the Steering Committee weekly. When there is a potential for “critical path” delays, management is informed immediately, so that steps can be taken to get the project back on track.
After the To-Be processes and systems are implemented, our consultants continue to work with the client team to ensure that the agreed upon performance targets are met. Toward the end of the implementation, we transition the client teams into Continuous Improvement or Kaizen teams to ensure that there are mechanisms in place to drive improvement.